SHIPPING & DELIVERIES
Unfortunately, we are not shipping internationally for now. You may send in your request via the Contact form, and we will consider the viability on a case-by-case basis.
We provide courier delivery as our main shipping mode. Alternatively, you may wish to self-collect from our office at:
Muscular Dystrophy Association (Singapore)
9 Bishan Place #06-04
Junction 8 (Office Tower)
Nearest MRT: Bishan (NSL/CCL)
Please make an appointment with us at 62596933 for self-collection.
All Singapore deliveries cost $5 per delivery. This is because we use a door-to-door courier delivery service to ensure that you will receive your orders safely and quickly.
Alternatively, we offer a FREE self-collect option at our office whereby you can collect your order from us. Please remember to select the "Self Collect" option during check out.
Yes we do!
For orders above $80, you will get free door-to-door courier delivery!
Every now and then, we may run other ad-hoc promotions which may offer free shipping. So keep a look out for them!
In our efforts to reduce waste, as much as possible, we will reuse used/unwanted packaging materials to pack your orders without compromising protection. Don't be surprised to receive your parcel in used/old boxes or envelopes!
Please also note that some products may have been supplied to us pre-packed. We hope that you would also repurpose the packaging materials.
If you require new packaging, please give us a heads up in the "Comments" section!
Your order will be sent out within 3 to 5 working days upon confirmation of order and receipt of payment.
If you have not received your order within the above duration, drop us an email and we will try to locate your parcel as soon as possible, and provide you with an update!
You would be able to collect your order 3 working days from the order confirmation date. Self-collection is on appointment basis only. Hence, please call us at 6259 6933 to make an appointment to ensure a smooth collection process.
If our courier is unable to deliver to your address more than twice due to reasons such as no one is at home, do note that you will have to either collect your parcel at our office or pay an additional $5 for another delivery attempt.
Hence, do specify any delivery instructions you have for our courier under the “Notes” section!